Workshop Terms & Conditions

Welcome to CateBakes
Welcome to this website which is owned and operated by CateBakes ABN 31487638373

All workshop products, tickets and related products and services are provided and sold via his website or in person by CateBakes. It also acts on behalf of all visiting workshop teachers and presenters.

By purchasing any product, event or service from this website, or in person from us, you agree to be bound by these Terms and Conditions. We may vary these Terms and Conditions or any information contained on our website at any time.

Your Obligations
Ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is also your own responsibility to ensure that any products, services or information available through this website meet your specific, personal needs and requirements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk for which we will not be liable. 

Intellectual Property
All contents of this website, including the software, design, text, graphics and concepts and any trademarks are owned by or licensed to us and are protected by these intellectual property rights. You must not reproduce or otherwise use any of the material on this website other than as we have expressly agreed to on our website; unless you have our prior written consent or you are permitted to do so by law.

When attending any of our workshops or events, replication, reproduction or redistribution of any of our creative or other elements presented and provided, either in person, or from our website, newsletter communications or social media channels, are not to be copied, reproduced or redistributed, either in part or in full, for commercial use.

Bookings to Workshops and Events
Once purchased, booking tickets are:

  • not refundable, whether due to your change of mind, change in your personal circumstances or in your availability. If you are unwell, please let us know;
  • may be transferred to another date as long as we receive at least 7 days’ notice at which point we will issue you a credit note for the same ticketed amount that must be used within 6 months. It is your responsibility to rebook into another workshop or event for a date that suits within this timeframe;
  • unable to be transferred or credited if your cancellation is made less than 7 days of the workshop date. You may send someone in your place as per the following point, otherwise you forfeit your booking;
  • may be transferred to another person to attend in your place if you’re unable to attend on the day – especially if you are unwell – on the proviso you to advise us no later than 24 hours prior to the workshop or event of this transfer, in addition to your chosen attendee’s name and contact number;
  • may only be transferred once to another workshop or event. After this, you cannot transfer again or gain a credit for the booking value. Your booking will be become invalid and no refund will be given;
  • not transferable after the workshop has been held in case you were unable to attend for any reason.

We reserve the right to cancel an order or booking if we believe that your order is fraudulent or you have otherwise breached these Terms and Conditions.

Group Bookings for Workshops and Events
We are very happy to accept private group bookings:

  • for a minimum of 6 attendees;
  • maximum of 8 attendees, unless discussed and arranged otherwise;
  • no cancellations, however, rescheduling may be possible up to 7 days before the group booking is due to take place.

Please contact us by email: hello@catebakes.com.au or call 0418 351 964 if you need to discuss in more detail.

Workshop or Event Cancelled by CateBakes
In the rare event a workshop or event is cancelled or rescheduled by us and you cannot attend on the rescheduled date, we will:

  • offer a refund of a ticket price; or
  • transfer your booking to another workshop or event of the same ticket value.

We may, at any time prior to a scheduled date and/or time, cancel or reschedule a workshop or event due to the cancellation from workshop teachers or presenters for any reason. In this case:

  • we will offer you a full refund of the ticket booking price; or
  • you can choose to attend the rescheduled workshop or event offered to you by us; or
  • attend another workshop or event at the same ticket value within 6 months.

In the case of our cancellation or rescheduling, all liability is limited to the amount of the ticket price only. We, and our attending workshop teachers or presenters, will not be liable for any other losses incurred by you as a result of the cancellation or the rescheduling, including, but not limited to, any travel and/or accommodation costs.

Entry Conditions for Workshops and Events
Please do not attend on the day of your workshop if you are unwell – let us know if this is the case (please refer above: Bookings to Workshops and Events)

It is your, or your nominated attendee’s responsibility to ensure when arriving at, attending, or leaving our workshops and/or events that all safety precautions and requirements are maintained and adhered to. 

We and our workshop teachers and presenters hold no personal liability or responsibility for:

  • any damage, or loss, or any theft of personal property or any physical injuries obtained on our premises and/or during the workshop or event
  • food allergies or medical issues that may be experienced by you or your nominated attendee either by having attended our premises, workshop or event, or by having purchased any of our food products.

By attending our premises, you agree in holding full responsibility and liability for any damages made by you, injuries by you to any other parties involved as well as any physical and/or personal property damage made by you that may occur during a visit to our premises, workshop or event.

We reserve the right to deny an individual entry into, or remove from, our premises or event where we have reasonable cause to do so.

Food Products and/or Workshop and Event Catering
The information contained in this website is for general use only. It does not substitute professional dietary advice or treatment.

When attending our workshops and/or events, and you have or suspect you may have allergies or medical issues which may be affected by certain foods or drinks, you must notify us when making your booking and/or upon entering our premises.

We use wheat flour, nuts, eggs, dairy, seeds and other potential allergens in our kitchen workshops. We will endeavour to accommodate your dietary requirements in our shared afternoon tea after the workshop if possible.

If you are anaphylactic it is advisable that you DO NOT attend our workshops. 

We and our workshop teachers and presenters hold no personal liability or responsibility for any food allergies or medical issues that may be experienced by you, your nominated attendee or any recipient either by having attended our premises, workshop or event, or by having purchased and/or ingested any of our food products.

If you have or suspect you may have allergies or medical issues which may be affected by certain foods or drinks offered on our premises, workshop or event, or after ingesting any of our products and find yourself experiencing side effects, you should immediately contact your health care provider.

Use of Imagery
We respect your privacy. As we will be creating content for our promotional use, workshop attendees agree to give us unrestricted publishing rights for any photographs or videos taken either on our premises or during our workshops or events. We will always notify our workshop attendees of the intention and purpose for using their image(s) and will seek permission to do so. Attendees are free to refuse consent for these purposes by letting us know at the commencement of the workshop or event.

Of course we would love you to share your workshop experience on social media, but for privacy reasons, we request that any photography or videography created by you of our workshop experience does not include the names or identifiable features of other attendees, unless express permission is given by them. We do not accept responsibility or liability for content shared on social media by our workshop attendees.

Privacy
We recognise and respect that your privacy is important to you and we are committed to protecting your personal information. In accordance with the Data Protection Act 1998, be assured we will never share your details with a third party.

After purchasing a product or service from us, you may receive emails and/or newsletter communications from us notifying you of new products, workshops, events and/or other special offers from time to time. You may unsubscribe at any time via the unsubscribe option on the email communication or by contacting us at hello@catebakes.com.au or call 0418 351 964.